frequently asked questions

At sebastco we aim to provide the best possible price always and help make sustainability more accessible. As such we are always striving to be highly efficient and cut waste everywhere possible. Sales usually happen due to waste where a brand stocks up the wrong product and needs to discount to recover some of the cash tied up in stock. We keep our collection simple in order to avoid these wastes entirely so we can deliver the best price to you. 

As such we do not offer regular sales on our products. However, we could from time to time offer limited discounts, or promotions for free product testing, so do sign up to our email list, so you don’t miss out on promotional events!

please check our shipping policy page for more details

*please note, there could be a customs charge in your country which you'd have to pay before getting your order. If we have experience shipping to your country, we will share estimates where we can but for accurate information, please contact your countries relevent institute.

until we start making your order, yes you can. But if we've made the order for you, it depends on what you ordered. that said, we aim to delight our customers and if you wish to change your order, get in touch with us, let us see what we can do for you. hello@sebastco.com

Yes, within 30 days of delivery we will accept returns. However we are unable to pay for return shipping as a small bootstrapping business. please refer to our returns policy for details. 

we aim to build a simple yet highly efficient model to drive down costs and offer best value prices to you. customizations and variety of design we know will appeal to a large group of customers but it does so with more complexity, added operational costs and a lot more waste. we wish to avoid these at this point but in the future we do hope to offer limited edition collaborations with designers, so do sign up to our newsletter to stay in the loop!

we aim to build a simple yet highly efficient model to drive down costs and offer good prices to you. multiple designs and multiple prints we know will appeal to a large group of customers but it does so with more complexity, added operational costs and a lot more waste.

that said, we love to collaborate with like minded businesses to push our boundaries or to share mutual brand awareness. With these collabs, we hope to offer more unique designs to our customers. follow us on instagram and sign up for our newsletter to stay in the loop.

yes! we believe in keeping things simple and reducing waste where we can. by offering only unisex sizes and designs, we can cut a lot of waste in  production and on the store shelves, which helps us deliver excellent prices to you

no. that said water will not damage the sandals but it will take a little while to dry, just like a tshirt or sneakers would.

yes! salt water will not damage the sandals. however, like t-shirt when it gets wet, it'll take a little while to dry.

yes! do hand wash only. we have not tested with machine washing and we are unsure what will happen. however we have hand washed our sandals multiple times and the color recovers well. it does take a little while under a fan to dry or in a shaded area to dry

sole crepe soles are 100% pure natural latex. One of its limitations due to such purity is the soles will slowly collect dirt from your travels and discolor after a while. You can clean it but the color will never return to its original state.